Clear, simple and easy to find.
This working launch policy gives the store a complete customer journey now. Final courier timings and return windows should be confirmed before public advertising.
Delivery
WonderNest currently uses a starter standard delivery charge of Rs. 250, with free delivery above Rs. 4,000. Final city coverage, delivery timelines and remote-area rules will be updated when the courier account is live.
Cash on delivery
COD is available during the launch setup. We may confirm COD orders by phone or WhatsApp before dispatch, especially for unusual or high-value orders.
Damaged or incorrect items
Please contact us promptly with your order number and clear photos. We’ll review the case and arrange the appropriate replacement or resolution according to the final operational policy.
Returns and exchanges
Final return eligibility, time windows and exclusions will be published before the store is opened to paid traffic. Items generally need to be unused, complete and in original packaging unless the issue is damage or a fulfilment error.