Questions? Start here.
Simple answers for shopping, delivery and after your order.
Do you offer cash on delivery?
Yes. Cash on delivery is enabled for the launch store across supported Pakistan delivery locations.
How much is delivery?
The starter setup uses Rs. 250 standard delivery and free delivery over Rs. 4,000. We’ll update these once the final courier commercial rates are approved.
How do I choose the right toy?
Use Shop by Age, the Gift Finder or play-style collections. Product pages also show age guidance and key play benefits.
Can I track my order?
Yes. Use the Track Order page with your order information. We’ll add direct courier tracking once the courier integration is connected.
What if something arrives damaged?
Contact WonderNest support with your order number and clear photos as soon as possible. The final replacement workflow will be aligned with our selected courier and suppliers before public launch.
Are the launch prices final?
Some current products and offers are starter content so the store can be fully tested. They will be replaced with final supplier-approved products and prices before public advertising.